Last Updated: June 19, 2026
Welcome to BotMakers.pro (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@botmakers.pro.
This Privacy Policy governs the privacy practices of our website, located at https://botmakers.pro, as well as any services, automated tools, and AI chatbot deployments provided by us (collectively, the “Services”).
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you subscribe to marketing, or when you contact us directly.
Contact Information: Name, email address, phone number, and billing/mailing address.
Account Credentials: Usernames, passwords, and similar security information used for authentication.
Business Information: Company name, industry, and details regarding your business workflows for chatbot customization.
When we build, test, or host AI chatbots for your business, or when you interact with chatbots on our own website, we may collect and process:
Transcript Logs: The text inputs, prompts, queries, and responses exchanged during a chat session.
Contextual Metadata: Time stamps, session IDs, user-agent data, and language preferences.
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include:
Device and Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Tracking: We use cookies and similar tracking technologies to analyze web traffic and optimize user experience.
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the data to:
Provide, operate, maintain, and optimize our Services.
Train, refine, and deploy custom AI models and chatbot architectures tailored to your business needs.
Process payments and manage billing accounts.
Respond to customer support inquiries and fix technical bugs.
Send administrative information, product updates, and promotional communications (where permitted).
Enforce our terms, conditions, and policies, and comply with legal or regulatory requirements.
To deliver our Services, we integrate with cutting-edge third-party artificial intelligence tools and Large Language Models (LLMs) including, but not limited to, OpenAI, Anthropic, and Google Cloud AI.
Critical Data Handling Note: We explicitly mandate that any data processed through third-party LLM APIs for the purpose of running your custom chatbots is handled under enterprise-grade privacy terms. This means your operational data and chat logs are not used by our third-party vendors to train public AI models.
Conversational transcripts are retained only as long as necessary to provide technical support, debugging, and analytics for your specific deployment, or as dictated by your specific enterprise service agreement.
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share data with:
Cloud Infrastructure Providers: Hosting partners like AWS, Google Cloud, or Vercel.
AI Backend Engines: LLM providers (via secure API endpoints) essential to power the conversational nature of the chatbots.
Payment Processors: Secure third-party payment gateways (e.g., Stripe) to handle transaction data safely.
Analytics Partners: Services like Google Analytics to evaluate website traffic trends.
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process, including encryption at rest and in transit (SSL/TLS protocols).
However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Depending on your geographical location, you may have specific rights regarding your personal data. These typically include the right to:
Access and Export: Request a copy of the personal data we hold about you.
Rectification: Request that we correct inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): Request that we delete your personal data, subject to certain legal exceptions.
Opt-Out: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the footers of our emails.
To exercise any of these rights, please contact us at support@botmakers.pro.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
If you have questions or comments about this policy, you may email us at: Email: support@botmakers.pro
Address: BotMakers Pro Ltd., 123 Innovation Way, Tech District, Suite 500